Communicating with People from Different Cultures and People Groups

• Do you find yourself communicating differently with people from different groups and cultures? I feel like there are certain times that I do communicate differently with people from different groups and cultures.
• If yes, in what ways do you communicate differently?Some of this I think is because of Cultural Myopia and some of it I think is just a natural part of communicating. I find that sometimes language barriers create differences in how I communicate with different people groups and cultures.  In the discussion board for this week, I explained the details of a story that I experienced where communication was difficult: " There have been times in my life where I have been less sensitive than I should have been to immigrants who have moved here that do not speak English. I had an attitude that, they came here so they should learn English. In time, I have come to understand that it is not right of me to have this attitude. Another thing that I have struggled with is other differences in culture. I worked at an hourly drop off service in a medical building for a few years. There were times when, not only would the language barrier cause difficulties, but so would the behavior of the children. There is a specific time that I remember where a mother and her sister were dropping off three children. The mother spoke very little English and the little boy, who was four, tried to help translate for us, but he was a little bit confused as well. The women left and I engaged the child and tried to play with him. The little boy was a little bit apprehensive at first, but as his time in my care progressed, he became very aggressive. He called me the B word and kicked me. I used what I know about early childhood development to try to gently correct his behavior and he spit in my face. It got to the point where I finally needed to locate the mother because the situation was getting out of hand and causing issues for the other children in my care. When the mother returned she would not look the little boy in the eye and did not say anything to me. The liaison who helped the mother that day and was actually a translated for her stopped later that day to discuss the situation. She explained to me that culturally the men, even the youngest of men, are dominant over women, which is why he kept calling me the B word and his mother would not look him in the eye. She told me that next time if I needed help she could assist me.  I was trying to be helpful and understanding, but this particular situation caused a lot of frustration for me. I do not set unrealistic expectations for children, but respect is one that I do have." I learned a lot from this experience and it has helped improve my communication with different people groups since then.I have learned ways to become more understanding toward others and also to adapt communication.

3 Strategies

1. One strategy that I would use to improve my communication with people from different groups and cultures would be to implement The Platinum Rule. Imagining what it must feel like to be the other person would be an effective way to increase my understanding and sensitivity toward them.
2. Find different ways to communicate other than verbal. There may be times when written communication may be more suitable than verbal communication.
3. My third strategy for improving my communication would be to think back to past experiences with the same issue. I need to let my experiences...negative and positive, make me a better person.